Privacy Policy

Last updated: 10/09/2025

CyberGard Pty Ltd (“CyberGard”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information when you:

Visit our website or submit an enquiry through our contact forms.
Engage our services, including managed IT, security, and compliance offerings.
Subscribe to newsletters, attend webinars, or download resources.
Apply for a role with CyberGard.

The personal information we collect may include:

Name, email address, phone number, and business details.
Payment and billing information when services are purchased.
Technical information such as IP addresses, browser type, and usage analytics.

We do not intentionally collect sensitive information unless it is necessary for service delivery and you consent to its collection.

2. How We Use Your Information

We use the information collected to:

Provide and manage our services.
Respond to your enquiries and support requests.
Send security insights, compliance updates, and marketing communications (you may opt out at any time).
Improve our website, services, and customer experience.

Meet legal and regulatory obligations.

3. Disclosure of Personal Information

We may disclose your information to:

Our employees and trusted service providers who support our business operations.
Third parties where required by law (e.g., regulators, law enforcement).
Professional advisors (legal, accounting, compliance).

We do not sell or rent your personal information to third parties.

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Data is encrypted during transmission and storage.
Access is restricted to authorised personnel only.
We regularly review and update our security measures.

Some service providers we use may store or process data overseas. Where this occurs, we take steps to ensure compliance with the APPs.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve site functionality and user experience.
Analyse traffic and usage trends.
You can choose to disable cookies in your browser, though this may affect website functionality.

6. Accessing and Correcting Your Information

You have the right to:

Request access to the personal information we hold about you.
Request correction if your information is inaccurate, incomplete, or outdated.

To do so, please contact us using the details below. We will respond within a reasonable timeframe as required by the APPs.

7. Complaints

If you believe we have breached your privacy, please contact us in writing. We will investigate and respond to your complaint. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

8. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact us:

Privacy Policy

Privacy Policy

1. Information We Collect

2. How We Use Your Information

3. Disclosure of Personal Information

4. Data Storage and Security

5. Cookies and Website Analytics

6. Accessing and Correcting Your Information

7. Complaints

8. Contact Us

CyberGard Pty Ltd

+61 2 7238 6229

contact@cybergard.com.au

Quick Links

Our Services

Contact Information

2464 Royal Ln. Mesa, New Jersey 45463

+61 2 7238 6229

contact@cybergard.com.au